Helpdesk Team | Sostenia

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Normal priority: the system is functioning; support, improvement, or process change is requested

Medium priority: errors in the system's functioning with effects on user productivity

High priority: system operating slowly, with significant effects on company activities

Maximum priority: system completely blocked, with severe effects on company activities

Please select the priority level of your request based on its impact on your company

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Dedicated team for incidents, tickets, or Change Requests for process mapping activities, documentation, and improvement.