This job is for YOU if...
you are passionate about working with people, building strong relationships, and driving real change in the world of digitalization and automation
In this role, you’ll be at the heart of our operations, working closely with the Customer Care Team Leader and colleagues across sales, marketing, legal, and pricing. We’re a close-knit, supportive team, dedicated to delivering exceptional customer experiences—and we’d love for you to be part of it!
Why Choose Sostenia?
We’re a fast-growing Romanian entrepreneurial company, part of a big Group, offering support and implementation of digitalization projects for our clients. At Sostenia, you’ll find:
✅ A dynamic and friendly work environment
✅ A passionate and supportive team that thrives on collaboration
✅ Real opportunities for growth, autonomy, and professional development
✅ Well-structured processes and also the flexibility to innovate and improve
What You’ll Be Doing:
- Managing and strengthening relationships with existing clients—because teamwork and collaboration are at the core of everything we do
- Drafting and negotiating contracts, ensuring every detail is accurate and complete
- Organizing regular client meetings to assess satisfaction and uncover new opportunities
- Helping optimize contracts and commercial processes to drive efficiency
- Tracking key performance indicators like client margin, retention, and satisfaction
- Working closely with sales, marketing, legal, and pricing teams
- Preparing competitive commercial offers within your scope of expertise
What We’re Looking For:
- Experience in commercial relations, customer care, or B2B sales
- A natural team player who listens, contributes ideas, and thrives in collaboration
- Strong organizational and communication skills—you love structure and clarity
- Detail-oriented with a problem-solving mindset
- Passionate about delivering outstanding customer experiences and building trust
What Sets You Apart:
- A university degree (preferably in economics or related fields)
- Proficiency in Microsoft Office (especially Excel)
- Good command of English (intermediate to advanced level)
- Experience with contracts, offers, and commercial indicators (a big plus!)
What’s in It for You?
- A collaborative and inspiring work culture
- Access to impactful projects and professional development opportunities
- A competitive benefits package
- Autonomy and trust to own your role and make a difference
What we offer
- Attractive compensation package
- Hybrid work
- Meal Tickets
- Health and Well-being: Private Medical Subscription for employees
- Personal and professional development trainings
Our Core Values:
🔹 We respect time and stay organized
🔹 We balance autonomy with structured processes
🔹 We continuously seek ways to improve
🔹 We honor our commitments and pay attention to the details
🔹 We put our customers first
🔹 We believe in the power of teamwork—because success is built together!
📩 Ready to take the next step in your career? If this role excites you and you’re eager to make an impact, we’d love to meet you. Let’s build something great together!