Job description
Sostenia provides digitalization services, helping companies of all sizes to thrive in a constantly changing business environment.
Our ERP solutions:
Sostenia is SAP implementation partner (S/4Hana suite) and Odoo Gold implementation partner.
We replace repetitive, value-added operations performed by employees with software robots and intelligent algorithms. Sostenia is UiPath and Druid implementation partner.
Job overview:
IT delivery lead uses strong communication skills to motivate and encourage employees as well as strong interpersonal skills to build relationships with customers.
Responsibilities:
Ensures the client's interface with the Commercial and Technical entities involved in the process delivery of solutions through introduction, periodic information and delivery of the final documentation to the client;
- Escalates the detected malfunctions to the decision makers and proposes remedial solutions;
- Coordinates and verifies according to the PMI methodology, ensuring at the same time the guarantee of compliance with the post-delivery SLA by transferring projects from the delivery phase to the maintenance phase to guarantee compliance with the post-delivery SLA;
- In the case of projects, monitors the cost related to the implementation in order to respect the allocated budget;
- Analyzes the result of the project, documents it and proposes ways of improvement (efficiency, customer experience, customer constraints);
- Ensures communication with the partners within the project and compliance with the contractual obligations arising from the partnership agreements;
- Responsible for maintaining, reviewing, reconciling and balancing finance records for the projects (the overall performance of a project, its time frame, and its budget);
- It is mandatory to have similar professional experience in a software company.
Offer
- Attractive compensation package
- Hybrid work (3 days from our Bucharest based office - Clucerului St);
- Fixed salary compensation along with performance-related bonus scheme;
- Meal Tickets;
- Health and Well-being: Private Medical Subscription for employees;
- Personal and professional development trainings.